Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hunter Ruehlman

Hunter Ruehlman

June 2, 2025

5  out of  5
rating by Hunter Ruehlman
"I recently switched insurance companies. Greg was very helpful in securing the best rates for me and giving exceptional service."
Profile photo of Hector Aguila

Hector Aguila

May 30, 2025

5  out of  5
rating by Hector Aguila
"Sandra was great to deal with.! She explained everything perfectly and was very informative and helpful!"
Profile photo of 123 123

123 123

May 30, 2025

5  out of  5
rating by 123 123
"Greg was amazing. Very helpful, efficient and he walked me through every step of my renters insurance policy. He had answers for every question I had. 5 stars"
Profile photo of Bonnie Rodriguez

Bonnie Rodriguez

May 30, 2025

5  out of  5
rating by Bonnie Rodriguez
"Geo provided amazing service . He was knowledgeable, friendly and went above and beyond to help me with my insurance needs. Highly recommended!"
Profile photo of Brandon DeCardenas

Brandon DeCardenas

May 24, 2025

5  out of  5
rating by Brandon DeCardenas
"My guy Greg, at State Farm, is always awesome to work with! They are thorough, responsive and caring! Definitely worth getting a quote and doing business!"
We responded:
"Hi Brandon, thank you for leaving us a review for Greg. He and the team are thrilled to hear that his service has always been awesome and responsive. Thank you for recommending us and for choosing us. We look forward to assisting you again soon! -Kay"
Profile photo of Debbie Sands

Debbie Sands

May 8, 2025

5  out of  5
rating by Debbie Sands
"We have had this agency for over 20 years and Patty has treated us like family, as does everyone else in the office. We are always beyond satisfied and would never want to change. EVER!"
We responded:
" Thank you for sharing this kind review, Debbie. The team and I are ecstatic to hear that we have been providing you with great service and support for decades. We always look forward to seeing you in the office, so please do not ever hesitate to stop by or give us a call! We are here for you! -Kay "
Profile photo of Rudy Ruiz

Rudy Ruiz

May 2, 2025

5  out of  5
rating by Rudy Ruiz
"Kay Riordan’s State Farm agency is awesome. Sandra, Madison and the rest of the staff there are customer service centric. They are always polite, timely and willing to help."
We responded:
"Hi Rudy, thank you for sharing your review with our team. We are all grateful to hear these kind words and to know that we have done great work with you. This is something we always strive for and would like to achieve again with you. So please do not ever hesitate to reach out with any questions or concerns! -Kay"
Profile photo of SexyGirl3501

SexyGirl3501

April 24, 2025

5  out of  5
rating by SexyGirl3501
"Wow el servicio y la atención que recibí por parte de SUSANA fue excelente, con una simple llamada resolvió todas mis preguntas, y gracias a su profesionalismo hoy es mi agente, agracias SUSANA por ser tan profesional."
We responded:
"Hello! Thank you for leaving us a great review. Susana and the team are glad to hear that she was professional and could answer all your questions. We thank you for choosing us for your insurance needs. Please let us know if we can help with anything in the future! -Kay"
Profile photo of Elba Perez

Elba Perez

April 23, 2025

5  out of  5
rating by Elba Perez
"Excelente servicio y muy servicial. Altamente recomendado, pregunten por Geo, fue increible"
We responded:
"Hi Elba, we truly appreciate you leaving us a kind review of Geo and his service. We strive to provide excellent service, so we are glad to have done this with you. Thank you for trusting us and for the recommendation. Please let us know if we can help with anything in the future! -Kay"
Profile photo of Alvaro Gonzalez

Alvaro Gonzalez

April 23, 2025

5  out of  5
rating by Alvaro Gonzalez
"Geo provided amazing service . He was knowledgeable, friendly and went above and beyond to help me with my insurance needs. Highly recommended!"
We responded:
"Thank You Alvaro for your glowing recommendation of Geo, we think he's pretty amazing too! Appreciate you taking time out of your busy schedule to share your experience. We are here if you need us!! Thanks! -Kay"
Profile photo of Dolores Marshall

Dolores Marshall

April 21, 2025

5  out of  5
rating by Dolores Marshall
"Susana, in this very difficult Home Owner Insurance market, I want to thank you for bringing me sooo much patience and clarity. I now have a policy that is $5,000 less than what I was paying. Thank you so very much for your knowledge and expertise. Keep up the great work. I will pass on your number to anyone I know that is looking for HO Insurance. May God continue to bless and keep you."
Profile photo of Jen Brunet

Jen Brunet

April 15, 2025

5  out of  5
rating by Jen Brunet
"I had a fantastic experience working with Susana at State Farm! She was incredibly knowledgeable and patient. Susana took the time to explain all of my options in detail and helped me find the best coverage to fit my needs and budget. Her professionalism and friendly attitude really stood out, and I felt completely confident in her recommendations. I truly appreciate her dedication and excellent customer service. Highly recommend reaching out to Susana if you're looking for a trustworthy and helpful insurance agent!"
We responded:
"Thank you, Jen, for leaving us wonderful feedback. Our team is delighted to hear your kind words for Susana and her service. She strives to achieve this with all customers, so it means a lot to us that she has done this with you. Please let us know if we can assist you in any way. We will always be here for you! -Kay "
Profile photo of Volney Rennie

Volney Rennie

March 27, 2025

5  out of  5
rating by Volney Rennie
"Sandra Najera was our go to agent, a knowledgeable professional with all the pleasantries that made our state farm experience exceptional. We recently added a new car to our policy and Sandra at Kay Riordan State Farm in Pembroke Pines made it painless. Thank you Sandra Najera, we are happy State Farm customers."
We responded:
"Hi Volney, thank you for leaving your kind feedback. We truly appreciate your kind words for Sandra, and we thank you for choosing us for your insurance needs. Next time you are in need of assistance please do not hesitate to reach out with any questions or concerns. We will be here for you! -Kay"
Profile photo of maria valenzuela

maria valenzuela

March 18, 2025

5  out of  5
rating by maria valenzuela
"⭐⭐⭐⭐⭐ Maria Mercado is absolutely amazing! She is a bilingual (English & Spanish) professional who goes above and beyond in everything she does. Her work ethic is exceptional—she is responsible, organized, and always has a wonderful attitude. Maria provides 100% customer service, ensuring that every detail is taken care of. What sets her apart is her dedication to helping others. If she doesn’t know something, she will find the answer. I always feel confident and valued when she assists me. In fact, I don’t mind waiting for her when she’s on the phone because I know I’ll receive the best service possible. Maria is truly an asset, and I highly recommend her to anyone looking for excellence and professionalism! Gracias Mary for the last 5 years or more ❤️❤️❤️✨⏰📚✅"
We responded:
"Hi Maria, thank you for sharing your kind words. Maria and the team are thrilled to hear that you enjoy working with her and that she is attentive. Thank you for putting your trust in us and we look forward to seeing you again soon. Please let us know if we can assist you in any way! -Kay "
Profile photo of Steven Creech

Steven Creech

March 12, 2025

5  out of  5
rating by Steven Creech
"They were wonderful!"
We responded:
"Thank you for sharing your kind review, Steven. Our team is glad to know that we have served you wonderfully. Thank you for choosing us for your insurance needs, we look forward to working with you again soon so please do not hesitate to reach out if you have any questions! -Kay "
Profile photo of Sheila perez

Sheila perez

March 10, 2025

5  out of  5
rating by Sheila perez
"Extremely satisfied customer!!! Job well done Mr. Silva. He followed thru and resolved my challenging problem. He went above and beyond and his perseverance is refreshing. Thanks again for all you do!!"
We responded:
"Thank you for taking the time to share your experience with us! We're thrilled to hear that Patty's professionalism and dedication have made your interactions with us a pleasure. We're proud to have her on our team, and we'll be sure to pass along your kind words. If you ever need assistance in the future, please don't hesitate to reach out. -Kay"
Profile photo of Molly Mullins

Molly Mullins

March 7, 2025

5  out of  5
rating by Molly Mullins
"Great service!"
We responded:
": Hi Molly, thank you for sharing your wonderful review. Our team is thrilled to hear that our service has been excellent. Thank you for trusting us and we look forward to seeing you again soon. Please let us know if you have any questions or concerns. -Kay"
Profile photo of Jennifer Cooper

Jennifer Cooper

March 7, 2025

5  out of  5
rating by Jennifer Cooper
"I have been working with Susanna Umana for about a year with various policies. I have always found her to be extremely professional and patient. She always has good suggestions and is always available to take my call. I am even planning to move my homeowners policy over with her shortly as she has suggested ways to save some money. I highly recommend this agent and even more so Susanna! Thank you!"
We responded:
"We truly appreciate you leaving us a review, Jennifer. Susanna and the entire team are glad to hear that she has been professional and patient when taking your calls. We look forward to continuing working with you and look forward to your new coverage. Thank you for trusting us and for the recommendation. Please let us know if there is anything else we can help you with! -Kay"
Profile photo of Envios Pembroke

Envios Pembroke

February 28, 2025

5  out of  5
rating by Envios Pembroke
"Excelente servicio , muy atentos me encanta como me han tratado duérmete todos estos años q llevo con ellos"
We responded:
"Hi Envios, thank you for sharing your kind review. Our team is glad to hear that we have been helpful and provided excellent service. Please let us know if you need any help soon. We are here for you! -Kay Hola Envios, gracias por compartir tu amable reseña. Nuestro equipo se alegra de saber que hemos sido útiles y brindado un excelente servicio. Avísanos si necesitas ayuda pronto. ¡Estamos aquí para ti! -Kay "
Profile photo of daisy tang

daisy tang

February 28, 2025

5  out of  5
rating by daisy tang
"Maria Mercado is very professional and very detail oriented. We are very pleased with the service she provided and saved us money as well."
We responded:
"Thank you for leaving us a kind review, Daisy. We are delighted to hear that Maria was able to provide you with excellent service and help you find the right coverage for your needs. Please let us know if you need anything else. We will always be here for you! -Kay "
Profile photo of Hilit Mechaber

Hilit Mechaber

February 27, 2025

5  out of  5
rating by Hilit Mechaber
"The team at Kay Riordan has always been extremely helpful, efficient, and knowledgeable about our needs. Thanks State Farm and special thanks to Patty Hornsby, who has continued to assist us for many years!"
We responded:
"Hi Hilit, we appreciate your kind review. Our team is thrilled to have been able to work with you and we look forward to doing it again soon. Please reach out if you have any questions or concerns. We are here to help! -Kay "
Profile photo of Shaw Pinnell

Shaw Pinnell

February 26, 2025

5  out of  5
rating by Shaw Pinnell
"Got a quote had a great experience quick, easy and in my budget!"
We responded:
"Thank you for the kind review, Shaw. We are glad to have been able to assist you with a quote and one that fits your needs. We will always be here for you so please do not ever hesitate to reach out with any questions or concerns. -Kay "
Profile photo of Bobby Van Stone

Bobby Van Stone

February 26, 2025

5  out of  5
rating by Bobby Van Stone
"Got a plan I’m happy with and Kay made the whole process easy and painless, I recommend getting your insurance with her"
We responded:
"Hi Bobby, thank you for sharing your great review. The team and I are thrilled to have served you with your insurance and given you a great experience. Please let us know if you are ever in need of assistance again and thank you for the recommendation. We are happy to help you! -Kay "
Profile photo of Maria Mitjan

Maria Mitjan

February 5, 2025

5  out of  5
rating by Maria Mitjan
"Mi esperiencia fue excellent Ella se comporta sumamente amable , resuelve todos lis problems con patiencia sin apuro para mi y para unos familiares que tienen el Seguro con ella salen sumamente satisfechos si yo pudiera Darle un puntaje le Daria no cinco sino diez Estrella cuidanle mucho porque es la mejor, Gracias Maria C Mitjan"
We responded:
"¡Muchas gracias por compartir tu experiencia tan positiva! Me alegra saber que has recibido un servicio excelente y amable, y que María ha resuelto todos los problemas con paciencia. Nos enorgullece saber que tanto tú como tus familiares están satisfechos con el seguro. Agradecemos mucho tus palabras y definitivamente valoramos tener a alguien tan dedicado como María en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. -Kay "
Profile photo of Cristina Garcia Marquez

Cristina Garcia Marquez

February 5, 2025

5  out of  5
rating by Cristina Garcia Marquez
"Excellent! Sandra kindly answered all my questions and addressed my requests. Thank you."
We responded:
"Hi Cristina, thank you for sharing your kind review. Sandra and the team are delighted to hear that she was able to answer all your questions and requests. We are always here to help so please do not ever hesitate to reach out with any questions or concerns. -Kay"