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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Franklin Zepeda

May 20, 2026

5  out of  5
rating by Franklin Zepeda
"Very efficient, fast, and secure. I appreciated the kindness with which I was assisted—especially by Ms. Maria Mercado, who is a true professional at her job. 100% guaranteed! Thank you very much for everything."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. "
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Carlos Andres Gonzalez Holmann

May 20, 2026

5  out of  5
rating by Carlos Andres Gonzalez Holmann
"Maria Mercado was knowledgeable and professional, providing valuable advice. I felt well cared for and would recommend her services."
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Anthony M

May 15, 2026

5  out of  5
rating by Anthony M
"Truly amazing"
We responded:
"Thank you for the 5-star review, Anthony! We greatly appreciate you. Let us know if we can help with any questions! - Kay"
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Jason Reynolds

May 15, 2026

5  out of  5
rating by Jason Reynolds
"Made the process very simple. Great communication"
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Salah Sari Kozal

May 11, 2026

5  out of  5
rating by Salah Sari Kozal
"Super 👌 service"
We responded:
"Salah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kay Riordan’s Team—we are always here to help!"
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Ayshea Smith

May 8, 2026

5  out of  5
rating by Ayshea Smith
"My customer service experience with the Insurance Agent Maria Mercado through State Farm⁠ was absolutely amazing! She went above and beyond by helping me cancel my previous insurance which annoyed me because I am canceling(Lol) and getting me signed up for a bundle with renters and car insurance the price was affordable and under one roof that's how I love it. She was very informative and knowledgeable about the products and services and give clear explanation and guided me accordingly, and she even offered life insurance, which I’m seriously considering. I truly appreciate her dedication, professionalism, and willingness to continue helping others. Thank you again for such outstanding service! 💯🙌💜🏡 🚗🤏"
We responded:
"Wow, thank you for the 5-star review, Ayshea! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Edwin Chavarria

May 7, 2026

5  out of  5
rating by Edwin Chavarria
"El servicio al cliente es muy personalizado en mi caso la señora Maria no solo es muy amable pero sobretodo es muy empatica en cuanto darle seguimiento a mi cuenta y explicándome en detalles los cambios en la misma"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kay Riordan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jhanpaulo Velasquez Pombo

May 7, 2026

5  out of  5
rating by Jhanpaulo Velasquez Pombo
"Magnífica la atención y la ética profesional que manejan en este lugar, gracias maria por todo el proceso."
We responded:
"Thank you for your kind review of State Farm Agent Kay Riordan’s Team. We appreciate it!"
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Lilian Perez

May 5, 2026

5  out of  5
rating by Lilian Perez
"I would like to thank my State Farm agent, Maria Mercado, for the excellent service I received. She was always attentive, clear in her explanations, and willing to help at all times. She made the entire process easy and stress-free, with every detail fully covered. I definitely recommend her to anyone looking for reliable, high-quality service! Quiero agradecer el excelente servicio que recibí de mi agente de State Farm, Maria Mercado. Siempre fue muy atenta, clara en sus explicaciones y dispuesta a ayudar en todo momento. Hizo que todo el proceso fuera fácil y sin estrés y con todoa los detalles cubiertos. Definitivamente la recomiendo a cualquiera que busque un servicio confiable y de calidad!!!"
We responded:
"Thank you for the amazing review, Lilian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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nicolas macias

May 4, 2026

5  out of  5
rating by nicolas macias
"Maria Mercado es una Exelente Ajente de Seguro , Tiene Mucha Experiencia y Te Explica Todo con una Claridad Extraordinaria , estoy Muy Satisfecho con Ella y Se las Recomiedo a Todas mis Amistades ."
We responded:
"We are grateful for your 5-star review, nicolas! Thanks for taking a moment to share your positive rating of State Farm Agent Kay Riordan’s Team here in Pembroke Pines . "
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Ramon Adames

April 30, 2026

5  out of  5
rating by Ramon Adames
"Susana was super helpful and knowledgeable about the products. Would higly recomed her serices."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. "
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Ronald Morales

April 19, 2026

5  out of  5
rating by Ronald Morales
"Muy satisfecho con todo lo q me proporcionó"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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claudia suarezs

April 16, 2026

5  out of  5
rating by claudia suarezs
"Excelente explicación y realización de cambio de seguro con todo detallado y explicado a la perfección y recomendación fue aceptada en cada concepto dado"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kay Riordan’s Team! We deeply appreciate your kind words here in Pembroke Pines . "
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Stephen Gentile

April 10, 2026

5  out of  5
rating by Stephen Gentile
"Outstanding service with attention to details a priority. The agency is quick to return texts, phone messages or emails promptly and they are focused on what is the best product for you! You will definitely be making the best choice by giving them the opportunity to take care of all of your insurance needs; I am!"
We responded:
"Stephen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Roberto Rivera

April 7, 2026

5  out of  5
rating by Roberto Rivera
"Muy profesional María le doy un 10"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines . "
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William Robison

March 31, 2026

5  out of  5
rating by William Robison
"Maria at Kay Riordan Insurance. was fantastic to work with. She’s extremely knowledgeable, took the time to explain everything clearly, and helped me get a great price on my new policy. Highly recommend reaching out to her if you want someone who really knows their stuff and looks out for you!"
We responded:
"Thank you for the 5-star review, William! Here on State Farm Agent Kay Riordan’s Team, we are proud to serve our community and appreciate your recognition. "
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Dolores Marshall

March 25, 2026

5  out of  5
rating by Dolores Marshall
"Susana, in this very difficult Home Owner Insurance market, I want to thank you for bringing me sooo much patience and clarity. I now have a policy that is $5,000 less than what I was paying. Thank you so very much for your knowledge and expertise. Keep up the great work. I will pass on your number to anyone I know that is looking for HO Insurance. May God continue to bless and keep you."
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Stewart Perez

March 20, 2026

5  out of  5
rating by Stewart Perez
"Patty always gives excellent service. She's always very helpful and has a great attitude!"
We responded:
"Thank you for the amazing review, Stewart! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Elvira Benincase

March 18, 2026

5  out of  5
rating by Elvira Benincase
"Maria was so very helpful and patient with me. I'm actually thinking of adding my home as well. Wonderful experience"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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William Peoples

March 11, 2026

5  out of  5
rating by William Peoples
"State farm is great they are very helpful and patient with providing customs with all they need to know before moving forward with State farm State farm also are very low price and affordable it definitely have helped me and I will recommend them to anybody who's looking too change over to a more better affordable car insurance they are great keep up the good work State farm and don't forget to give Kay her props and recognition she's definitely doing her job continue The Good work and keep up deposit attitude 👍✅🤑"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines . "
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Richard Stief

March 10, 2026

5  out of  5
rating by Richard Stief
"I just spoke with Sandra and she was fantastic. Sandra did a great job explaining everything I had questions about and as well as getting it all set up. I could not have received any better service and it was a pleasure speaking with her."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kay Riordan’s Team. "
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Margarita Barrera

March 5, 2026

5  out of  5
rating by Margarita Barrera
"Susana es una Agente con experiencia y excelente sentido de servicio al cliente. Toma el tiempo para presentar y explicar las mejores opciones según la necesidad del usuario."
We responded:
"Margarita, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kay Riordan’s Team is just a call or email away!"
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Chris Major

February 27, 2026

5  out of  5
rating by Chris Major
"Great Experience with Kay Riordan Insurance. Patiently answered all my questions and provided best options available for my circumstances. Homeowners and 5 car policies"
We responded:
"Thank you for the fantastic review, Chris! We are always here to help with your insurance needs here in Pembroke Pines . "
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Ayesha Rizvi

February 6, 2026

5  out of  5
rating by Ayesha Rizvi
"I got best price and saved money.Susana helped me to get best price"
We responded:
"We appreciate your review, Ayesha. We are so happy that you had such a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines ! "
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Inayah Rizvi

February 6, 2026

5  out of  5
rating by Inayah Rizvi
"I worked with Susana to get best price for my car Insurance she helped me to get best price and I saved $100 from other insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."