State Farm® Insurance Agent Kay Riordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ayesha Rizvi
February 6, 2026
5
out of
5
rating by Ayesha Rizvi
"I got best price and saved money.Susana helped me to get best price"
We responded:
"We appreciate your review, Ayesha. We are so happy that you had such a wonderful experience with State Farm Agent Kay Riordan’s Team here in Pembroke Pines ! "
Inayah Rizvi
February 6, 2026
5
out of
5
rating by Inayah Rizvi
"I worked with Susana to get best price for my car Insurance she helped me to get best price and I saved $100 from other insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
James Moriarty
February 3, 2026
5
out of
5
rating by James Moriarty
"I was checking auto insurance prices and Geo texted with a nice quote. Easy and quick cancellation and signup on new policy."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kay Riordan’s Team! We deeply appreciate your kind words here in Pembroke Pines . "
David Harold
February 3, 2026
5
out of
5
rating by David Harold
"I had a wonderful experience working with Geovany at Kay Riordan's State Farm office. He patiently explained all of the options they had available. I had issues obtaining property insurance with another major carrier, think Good Hands, but this was a seamless process with Geovany. I kept changing my mind on my coverage, but Geovany was very patient and repeatedly explained all of my options. I was surprised to not only save money on my auto insurance, but I also doubled my coverage! I also added an umbrella policy, which helps me sleep better at night. And very few things beat a good nights sleep. Thank you Geovany and Kay for: 1). the great experience, 2). the savings and 3). the peace of mind. If you need insurance, these are the go to people. Thanks and be Blessed!"
We responded:
"David, thank you for your wonderful review of State Farm Agent Kay Riordan’s Team! David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kay Riordan’s Team! "
Phil Allemand
February 2, 2026
5
out of
5
rating by Phil Allemand
"Susana Umana is knowledgeable and very nice to speak with thank you for your service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pembroke Pines to know that you had such a wonderful experience with us here on State Farm Agent Kay Riordan’s Team."
Patchy S
January 28, 2026
5
out of
5
rating by Patchy S
"Susana she is very helpful and save me money more than 600$!! With same benefits from my last insurance..Thank you so much"
We responded:
"Thank you for taking the time to leave such a great review, Patchy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Ava Cahoon
January 28, 2026
5
out of
5
rating by Ava Cahoon
"Susanna was amazing! She’s so sweet and knowledgeable. Thank you!"
We responded:
"Thanks so much for the fantastic rating, Ava! We are so glad you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. If there is anything we can do for you in the future, just give us a shout! "
Nicole Casey
January 28, 2026
5
out of
5
rating by Nicole Casey
"We have been using Kay Riordan's office for many years, both personal and commercial accounts, and we wouldn't trust anyone else with our insurance needs! They are extremely efficient and always respond quickly to our many requests and needs. They are reasonably priced, and have walked us through various claims and adjustments needed on our policies. You won't regret choosing them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kay Riordan’s Team. "
Enal Joseph
January 21, 2026
5
out of
5
rating by Enal Joseph
"Very helpful"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kay Riordan’s Team! We deeply appreciate your kind words here in Pembroke Pines . "
Angela Corti
December 15, 2025
1
out of
5
rating by Angela Corti
"I have been using Kay Riordan for years. Very very disappointed in them. I recently found out that I was supposed to be getting a HIP roof credit for homeowners insurance. I sent them my mitigation report in 2022 and they never caught it. I am not talking a few dollars here. I am talking to probably $1,000 or more that they took from me. When another company told me I was not getting the credit I immediately called and emailed them. Patty kept saying they are looking into it. Finally, I asked for The Errors and Omissions Policy and she keeps avoiding to provide it. Patty is putting the blame on Citizens that they did not want to give he credit to me. This is the agents error. They are supposed to be checking all of this as my agent failed to do so. I asked in 4 additional emails for the Errors and Omissions policy to Patty and Kay the owner and they are both ignoring me emails. Very unprofessional. If you are with them make sure you double check your policy. I will be reporting them"
Angel Betancourt
December 8, 2025
5
out of
5
rating by Angel Betancourt
"Excellent service, highly recommend if shopping for insurance"
We responded:
"Thank you Angel for your recommendation! My team and I really appreciate it! Happy Holidays!"
Selene Cabrera
November 11, 2025
5
out of
5
rating by Selene Cabrera
"Ethel has been my agent for several years, she is a very professional person and always helps me when I have any questions with my insurance."
We responded:
"Thank you for sharing your experience! We are thrilled to hear that Ethel has been providing you with reliable service over the years. Your overall experience is very important to us. If you ever have questions or need assistance, Ethel and our entire team are here to help. Thanks again for your kind words and continued support! -Kay "
Torah Cole
September 24, 2025
5
out of
5
rating by Torah Cole
"Professional and Efficient! Patty handled my insurance transfer in a matter of minutes. She delivered my temporary insurance card to my email box just as quickly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Todd P.
September 17, 2025
5
out of
5
rating by Todd P.
"Ethel Rodriguez is very professional and knowledgeable. Always available to take the time to answer questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jose L. Vazquez
September 17, 2025
5
out of
5
rating by Jose L. Vazquez
"Great company Ethel is the best always response to my questions. Very personable works with me one on one every time I call. It’s like working with family I couldn’t ask for anything more."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joe Fezza
September 4, 2025
5
out of
5
rating by Joe Fezza
"Great team great service. They really care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joshua Gimenez
August 29, 2025
5
out of
5
rating by Joshua Gimenez
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brandon Stacy
August 29, 2025
5
out of
5
rating by Brandon Stacy
"Staff is very friendly and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Noelani Gutierrez
August 29, 2025
5
out of
5
rating by Noelani Gutierrez
"I love the vibe here! Everyone at Kay Riordans' State Farm is suuuuper friendly and welcoming. They cater yo your needs and go further than that! Thank you Kay for the amazing Team you have!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Emilio Castillo
August 29, 2025
5
out of
5
rating by Emilio Castillo
"Amazing service and great people!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Luis Coto
August 29, 2025
5
out of
5
rating by Luis Coto
"The attention, care, understanding and I patience was more of i expected. Thanks for your wonderful service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gustavo Cardozo
August 12, 2025
5
out of
5
rating by Gustavo Cardozo
"From time to time when I call for an issue or something relate to my insurance, the agents are always kind and friendly and most important able to help. Thank you Guys"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
wrixon roa
August 4, 2025
5
out of
5
rating by wrixon roa
"Amazing experience"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ursula Camino
July 29, 2025
5
out of
5
rating by Ursula Camino
"Sandra Najera provided me with an excellent service from start to finish. She was professional, and truly went above and beyond to make sure everything was done right. I felt supported and well taken care of throughout the entire process. Her attention to detail really made a difference. I highly recommend her to anyone looking for quality service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nathalie Farinas
July 18, 2025
5
out of
5
rating by Nathalie Farinas
"My favorite office for almost 10 years!! 💕💕💕 Patty is the best she is always kind and ready to help!!! Kay fabulous as always. Love you guys 🙏🙏🙏"
We responded:
"Hi Nathalie - As we all know, Patty most certainly is a Rockstar, but so are you for writing this amazing review of our business! Thank you for your business, and don't hesitate to contact us if you ever have any questions that we can help with. Hope all is well with you and yours :) - Kay"